Horrible product going back to the store immediately. Left my usually shiny floors streaky and filmy. Forget about using the sweeper and steamer at the same time, whatever you're sweeping up gets wet and creates a horrible mess to clean up in the machine's dust bin. It only sweeps, doesn't vacuum, so don't expect a powerful suction. The steamer pad is behind the sweeper brush, so it takes some manuevering to get the floors clean all the way to the walls and corners, and it is too big to fit under my counters and into any type of tight spot, for instance around a toilet. The seam on the top of the handle was very irritating and left a blister on my hand after just a few minutes of use. The only pros I found was that it had a long cord and heated up quickly, but my floors looked worse after I used than they did before. I'm going back to two steps, a broom and a microfiber mop.

Shipping was my biggest concern as a last minute purchase to complete my upcoming halloween suprise. I contacted the seller and they respond in less than 24hours. Package showed up right on time considering it was shipped from Hong Kong.